Terms and conditions

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Vexa AI Terms and Conditions

Effective Date: August 18, 2024

Welcome to Vexa AI. These Terms and Conditions (“Terms”) govern your use of the Vexa AI platform, including all services, features, and content provided by Vexa AI (“Platform”). By accessing or using the Platform, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use the Platform.


1. Acceptance of Terms

By using the Vexa AI Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy. If you are using the Platform on behalf of an organization, you agree to these Terms on behalf of that organization and confirm that you have the authority to do so.

2. Use of the Platform

2.1 Eligibility
You must be at least 18 years old to use the Platform. By using Vexa AI, you represent and warrant that you meet this age requirement.

2.2 Account Registration
To access certain features of the Platform, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating an account and to update such information as necessary.

2.3 Permitted Use
You agree to use the Platform only for lawful purposes and in compliance with all applicable laws and regulations. You must not:

  • Use the Platform for any illegal or unauthorized purpose.
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform without express written permission from Vexa AI.
  • Interfere with or disrupt the operation of the Platform or the servers or networks connected to the Platform.

3. Subscription Plans and Payment

3.1 Subscription Plans
Vexa AI offers various subscription plans, including monthly and annual options. By selecting a subscription plan, you agree to pay the fees associated with that plan.

3.2 Payment Terms
Payment for subscription plans is due in advance. You authorize Vexa AI to charge your provided payment method for the subscription fees. If your payment method fails or your account is past due, we may terminate or suspend your access to the Platform.

3.3 Cancellation and Refunds
You may cancel your subscription at any time. Cancellations will take effect at the end of your current billing cycle. Refunds are not provided for partial billing periods.

4. Content and Intellectual Property

4.1 User-Generated Content
You retain ownership of any content you create or upload to the Platform. However, by using the Platform, you grant Vexa AI a non-exclusive, royalty-free, worldwide license to use, store, and display your content as necessary to operate the Platform.

4.2 Vexa AI Content
All content provided by Vexa AI, including AI-generated content, software, designs, and trademarks, is the property of Vexa AI or its licensors and is protected by intellectual property laws. You may use Vexa AI content solely for your personal or business purposes in connection with the Platform.

4.3 Prohibited Content
You must not upload or create any content that:

  • Violates any applicable laws or regulations.
  • Infringes upon the intellectual property rights of others.
  • Contains harmful or malicious code, viruses, or other destructive elements.

5. Data Privacy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information when you use the Platform. By using the Platform, you agree to the terms of our Privacy Policy.

6. Termination

6.1 Termination by You
You may terminate your account at any time by contacting us at [email protected]. Upon termination, your right to use the Platform will immediately cease.

6.2 Termination by Vexa AI
Vexa AI reserves the right to suspend or terminate your account or access to the Platform at any time, with or without cause, and with or without notice.

6.3 Effects of Termination
Upon termination, all licenses and rights granted to you under these Terms will immediately cease. Any fees paid prior to termination are non-refundable.

7. Disclaimers and Limitation of Liability

7.1 Disclaimer of Warranties
The Platform is provided “as is” and “as available” without warranties of any kind, either express or implied. Vexa AI does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

7.2 Limitation of Liability
To the maximum extent permitted by law, Vexa AI shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Platform. In no event shall Vexa AI’s total liability exceed the amount paid by you to Vexa AI in the 12 months preceding the event giving rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Vexa AI and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the Platform or your violation of these Terms.

9. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these Terms or the use of the Platform shall be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

10. Changes to These Terms

Vexa AI reserves the right to modify or update these Terms at any time. If we make significant changes, we will notify you by posting the updated Terms on our website and updating the “Effective Date” at the top of this page. Your continued use of the Platform after any changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at [email protected].